Receptionist - Westrock Orthodontics

Rock Dental BrandsLee's Summit, MO
Hybrid

About The Position

As a dental clinic receptionist, your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. This role is part of our travel team that supports our clinics in Batesville and Highland, AR. At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

Requirements

  • High school diploma
  • 2 years of office experience desired
  • Legible handwriting
  • Basic Computer skills
  • Excellent verbal and written communication skills
  • Extensive organization skills and attention to detail
  • Must be Bilingual Spanish
  • Ability to multi-task and manage time efficiently.
  • Accept constructive feedback
  • Conflict resolution and problem-solving and team player
  • Exceptional customer service skills
  • Computer literacy
  • Ability to work independently and anticipate team and doctor needs.
  • Genuinely nice, kind, and respectful to fellow team members, patients, and the doctor.

Responsibilities

  • Patient scheduling and confirmation
  • Dental health records
  • Maintaining patient accounts
  • Insurance eligibility
  • Direct customer service
  • General housekeeping and maintain office stock levels as needed.

Benefits

  • Competitive pay
  • Career growth opportunities
  • Flexible health and insurance options
  • Paid time off
  • Holiday pay
  • 401K retirement plan with matching company contributions
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