Receptionist The Residence at Boylston Place

LCB Senior Living • Brookline, MA

5d • $21 - $23 • Onsite

About The Position

LCB Senior Living is hiring Receptionists at The Residence at Boylston Place. This is a rewarding role working with seniors, and an opportunity to have a career that loves you back. As a receptionist, you will promote the mission and core values of the Residence and LCB Senior Living, represent the community positively to potential residents and visitors, and handle various administrative and customer service tasks.

Requirements

• Knowledge of basic telephone reception systems and techniques.
• Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner.
• Ability to provide clerical support.
• Ability to represent the residence in a professional manner.
• Ability to respond calmly to emergency situations.
• Ability to communicate in English both orally and in writing.
• Focused and dedicated to provide excellent customer service.
• Ability to handle emergency situations calmly and completely.
• Six months to one-year prior reception experience in an office environment.

Nice To Haves

• Typing or word processing experience is preferred.
• A high school diploma or GED is preferred.

Responsibilities

• Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
• Represent and interact positively with potential residents, family members and professionals to grow community occupancy.
• Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
• Greet guests and visitors in a professional and courteous manner and directs them accordingly.
• File correspondence.
• Sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
• Attend required in-service training sessions and orientations.
• Respond to residents needs in a courteous manner.
• Update the communication log book on a regular basis.
• Maintain community brochures and stock.

Benefits

• Health
• Vision
• Dental
• 401k
• Paid Time Off
• Holiday Pay
• Possibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED