Receptionist

Nch’ḵay̓ Development Corporation•West Vancouver, BC

19d•Hybrid

About The Position

The Receptionist plays a crucial role as the front-line representative of Nch’ḵay̓, embodying approachability, professionalism, and exceptional interpersonal abilities. This role is responsible for receiving guests, directing phone calls, and providing general administrative assistance and support. The ideal candidate will possess excellent communication skills, be highly organized, demonstrate strong time management abilities, and thrive in a fast-paced work environment.

Requirements

High school diploma or equivalent
Knowledge of basic office equipment such as photocopiers and printers
Familiar with a multi-line phone system
Strong organizational and time-management skills
Strong team player with solid communication skills
High levels of integrity and ability to handle confidential information
Ability to set and manage priorities to meet deadlines
Ability to work independently within established guidelines and procedures and as a member of a team
Willingness to be flexible and adaptable to changing priorities
Strong multi-tasking
Ability to handle high volume of tasks
Attention to detail and solutions-oriented
Excellent time management skills
Positive and friendly manner for greeting customers and clients
Strong people skills and the ability to interact with colleagues and senior management to maintain quality
Proficient in MS Office software (Excel, Word, and Outlook)
Minimum of 1 – 3 years of experience working in a high-paced environment, as a receptionist or in a customer service-focused role
Sign Nch’ḵaỷ Confidentiality Agreement
Willing to work additional hours as required

Nice To Haves

Experience working with First Nations is an asset

Responsibilities

Serve as the welcoming first point of contact for all visitors, guests, and incoming communications
Answer, screen, and direct all incoming phone calls in a professional and timely manner
Greet external visitors warmly and offer refreshments
Ensure boardrooms are prepared, clean, and technology-ready ahead of scheduled meetings
Perform morning opening and end-of-day closing duties to maintain a safe and organized workplace
Maintain cleanliness and organization of the kitchen, boardrooms, and shared office spaces
Manage all incoming and outgoing mail, courier services, and interoffice deliveries
Assist with onboarding new hires and coordinate equipment returns for offboarding employees
Prepare and submit office expense reports and invoices as required
Coordinate staff celebrations and recognition activities, including birthdays and work anniversaries
Serve as the primary point of contact for landlord administration, office maintenance, and facility-related communications
Coordinate and actively participate in the Social Committee, supporting staff engagement initiatives
Communicate office closures, schedule changes, and general office updates to the team in a timely manner
Provide logistics support for Town Hall meetings, Christmas parties, Summer and Cultural Events
Monitor and maintain adequate inventory levels for office supplies, snacks, and SWAG items
Place orders for office supplies, snacks, IT equipment, and business cards as needed
Receive, stock, and organize supply and SWAG orders; maintain storage closets and shared cabinets
Track staff attendance and manage workspace reservations and assignments in support of the hybrid work environment
Coordinate catering orders for internal meetings, events, and corporate functions
Liaise with vendors to confirm orders, delivery times, and special requirements
Perform other duties as required