Mercedes-Benz of Orlando - Receptionist

United Fidelity Bank • Orlando, FL

1d • Onsite

About The Position

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages. The role involves meeting and greeting customers, operating a switchboard, communicating professionally, taking detailed messages, providing basic information, assisting with administrative tasks, preparing sales and service gas tickets, serving as a backup to the Sales Department Cashier, assisting the General Manager with clerical duties, attending meetings and trainings, and performing other assigned duties. A friendly, professional, courteous, and efficient demeanor is expected when interacting with customers and employees.

Requirements

• High School diploma or equivalent
• Possess excellent written and verbal communication skills
• Ability to operate a multi-line switchboard
• Ability to read and comprehend instructions and information
• Ability to work well with the public

Nice To Haves

• Even if you do not meet every requirement, we encourage you to apply.

Responsibilities

• Meet and greet customers in a professional manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
• Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
• Provide basic information to callers who have general inquires
• Assist with filing duties and other administrative tasks as needed
• Prepare sales and service gas tickets for the Accounting Department
• Serve as a backup to the Sales Department Cashier
• Assist the General Manager with various clerical duties as needed
• Attend meetings and trainings as scheduled
• Perform other duties as assigned
• Be friendly, professional, courteous and efficient when working with all customers and employees

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED