Receptionist - Temporary Assignment

Goodwill Columbus•Columbus, OH

2d•Onsite

About The Position

Oversees visitor interactions, phone communications, office organization, and administrative tasks, ensuring a safe, welcoming, clean, and efficient environment.

Requirements

High school diploma or GED preferred.
One (1) year of receptionist, customer service, administrative support, or related experience preferred.
Experience answering multi-line phone systems, greeting visitors, and providing administrative support preferred.
Proficiency with Microsoft Office applications (Outlook, Word, and Excel) and standard office equipment preferred.
Must have a positive, friendly demeanor for interacting with visitors and guests.
Clear verbal communication skills and ability to give and follow written and oral instructions.
Knowledge of Microsoft Office programs (Word, Excel, Outlook), basic office equipment/machines and corporate phone systems.
Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
Ability to work independently and make responsible decisions.
Ability to use good judgment and think quickly and rationally in difficult or stressful situations.
Customer Focus: Build strong customer relationships and customer-focused solutions
Communication: Communicate clearly demonstrating understanding of each audience
Decision Making: Make good, timely decisions that keep the organization moving forward
Collaboration: Build partnerships and work as a team to meet shared objectives
Must be able to sit for extended periods of time.
Must be able to communicate with visitors, guests, and employees.
Must have the ability to operate phone systems and related office equipment.
Regular attendance is essential and critical to your team’s success.

Nice To Haves

Experience working in a nonprofit, human services, workforce development, or community-based environment is a plus.

Responsibilities

Answer and direct incoming phone calls to the appropriate individuals or departments.
Provide accurate information to walk-in, phone, and email inquiries about the company's products, services, and operations.
Control access to the building; Greet and receive visitors, determine the nature of business, and direct visitors to the appropriate person or destination.
Collect, sort, and distribute incoming mail.
Provide administrative support, such as data entry, filing, reserving meeting space, and preparing documents as required.
Manage office supplies inventory and place orders when needed, ensuring smooth office operations.