Receptionist (Full Time)

Catholic Funeral & Cemetery Services•Massillon, OH

2d•$18 - $19•Onsite

About The Position

In this job, you will be the face and voice of Calvary Cemetery, often the very first person a family meets and the first sign to them that they've been received, not processed. A good first impression isn't just professionalism here - it's the beginning of genuine accompaniment. You will keep the office running as the steady center — coordinating office duties, calls, and details so that all team members are free to be fully present with families. This operations excellence creates the space for ministry to happen. You will build real knowledge of cemetery operations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask.

Requirements

Experience in an office environment, performing administrative duties, receiving multiple inbound calls, and having direct contact with the public.
Interest in working in a Catholic environment.
Great customer service and service recovery skills.
Empathy and compassion for people in need.
Computers, software, and technology aptitude.
Valid Driver’s License.
Background Check
Reference Checks
Safe Environment Training

Nice To Haves

Bilingual in Spanish

Responsibilities

Be a calming presence for someone on one of the hardest days of their life.
Coordinate office duties, calls, and details.
Answer questions and guide families through the Order of Christian Funerals and their choices.
Coordinate with internal departments.
Complete work amidst interruptions and starting and stopping.