Receptionist

Old Republic National Title Insurance•Mansfield, TX

6h•Onsite

About The Position

We are seeking a friendly, professional, and highly organized Receptionist to be the welcoming face of our escrow office. This role is essential in creating a positive first impression for clients, vendors, and visitors while providing reliable administrative support to ensure smooth daily operations. If you enjoy working in a fast-paced, team-oriented environment where attention to detail and great customer service matter, this could be a great fit for you. This position is a fully in-person opportunity based out of our Mansfield, TX office location. Monday-Friday, 8:30am - 5:00pm CST.

Requirements

Strong communication and interpersonal skills
Professional, friendly, and customer-focused attitude
Excellent attention to detail and organizational skills
Ability to manage multiple tasks in a fast-paced environment
Basic proficiency in Microsoft Office (Word, Outlook, Excel)
Dependability, punctuality, and a strong work ethic
Ability to learn and follow established procedures and compliance guidelines

Nice To Haves

Experience with Qualia and/or RamQuest preferred

Responsibilities

Greet and assist clients, visitors, and vendors with a professional and welcoming demeanor
Answer and route multi-line phone calls efficiently and accurately
Open new escrow orders and support basic transaction intake processes
Process escrow funds and ensure receipts are distributed appropriately
Maintain organized electronic files by uploading and categorizing documents
Manage incoming and outgoing mail, including FedEx and courier packages
Support daily banking preparation for the branch following established procedures
Keep the lobby and conference rooms neat, organized, and client-ready
Provide general administrative support including emails, letters, and correspondence
Assist with special projects and team initiatives as needed

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets