Receptionist

Honda of Chantilly•Chantilly, VA

38d•Onsite

About The Position

Honda of Chantilly is seeking an experienced and motivated individual to serve our customers by answering phones, greeting, welcoming, and assisting for all customer service related issues. Successful candidates must have excellent communication skills with a focus on customer satisfaction. The Receptionist is the first person to greet visitors both over the phone and in-person. The Receptionist will answer a multi-line telephone system and greet visitors in a timely, pleasant and professional manner and provide information and assistance to other departments as needed. This is a full-time position.

Requirements

Minimum 1-2 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environment
Excellent interpersonal, verbal and written communication skills
Knowledge in MS Office Applications (Word, Excel, Outlook)
Attention to detail
Excellent phone etiquette and customer service skills
Comfortable with answering a multi-line system
Professional appearance a must
Friendly and courtesy disposition
Must be a motivated, self-starter
Able to work effectively with all departments with limited supervision
Solid time-management skills

Nice To Haves

Flexible hours

Responsibilities

Answer multiple phone lines in a courteous and professional manner
Data entry
Assist with other administrative duties as needed
Determine caller’s needs and route to the appropriate department
Meet and greet visitors
Determine visitor’s needs and contact the appropriate department
Assist various departments with special projects as needed
Ability to provide excellent customer service to all service customers and vendors
Ability to speak with and handle frustrated customers in a courteous and professional manner
Ability to problem solve