Receptionist Evening Part time

PACS

2d•Onsite

About The Position

Cooper River Post Acute is a magnificent 176 bed skilled nursing facility located in the heart of Mount Pleasant, SC. We value the relationships we have in our community, with our fellow colleagues, and also with residents and family members. We are looking for an upbeat, compassionate, and dependable Receptionist to join our nursing home family. This position is perfect for someone who enjoys working with seniors, families, and a supportive team in a warm and welcoming environment. The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area. This position has no clinical involvement/duties of any kind.

Requirements

Must possess, as a minimum, a high school diploma or GED.
Basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.
Friendly and professional attitude
Strong communication and customer service skills
Basic computer and office skills
Dependable and organized

Nice To Haves

Previous administrative or receptionist experience preferred.
Experience in reception or healthcare preferred, but not required.

Responsibilities

Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations.
Inform other employees of visitors’ arrivals and cancellations.
Maintain visitor sign- in log.
Handle incoming and outgoing mail.
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Answering and directing phone calls
Greeting residents, visitors, and staff with a smile
Managing front desk operations and administrative tasks
Filing, scanning, and maintaining records
Assisting with mail and office communication
Supporting department managers as needed