RECEPTIONIST

K2 Services • Boston, MA

4d • Hybrid

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a friendly, service-driven Receptionist/Administrative Assistant with strong skills in hospitality, billing, and invoicing to join our team. This hybrid role blends front desk responsibilities with administrative support and financial coordination. The ideal candidate is warm, detail-oriented, and thrives in a customer-facing environment where exceptional service is a priority.

Requirements

• High school diploma or equivalent
• Previous experience in a receptionist, administrative, or front-of-house hospitality role
• Strong customer service orientation with a polished, professional presence
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Excellent interpersonal, organizational, and multitasking skills
• Calm under pressure and adept at managing high-traffic situations

Nice To Haves

• Associate’s degree or hospitality training a plus
• Experience with billing, invoicing, or financial data entry preferred
• Experience with CRM, POS, or accounting software is a plus

Responsibilities

• Greet and welcome guests, clients, and vendors with a warm, professional demeanor
• Offer beverages or assistance to visitors upon arrival
• Maintain a tidy and welcoming reception area, reflecting the organization’s brand and values
• Manage reservations for meeting rooms and prepare them for client visits (refreshments, materials, cleanliness)
• Provide concierge-style service to visitors and staff, anticipating needs and delivering thoughtful solutions
• Support the coordination of company events, catering, and client hospitality needs
• Serve as a point of contact for travel arrangements, accommodations, and visitor itineraries (if applicable)
• Assist with data entry, document preparation, and internal communication
• Monitor office supplies and place orders as needed
• Maintain organized electronic and physical filing systems
• Support onboarding and training materials for new staff
• Liaise with vendors, service providers, and building management as needed
• Prepare and issue invoices accurately and promptly
• Track and follow up on overdue payments
• Follow up on outstanding balances and manage account communications
• Record financial transactions and support monthly reconciliation
• Use billing/invoicing software (Chrome River) to maintain accurate records
• Assist with reporting, expense tracking, and budget support as requested

Benefits

• Full benefits eligibility after 60 days
• 5 days of sick time
• 10 days of accrued vacation
• Tuition reimbursement eligibility after 1 year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED