Receptionist - Foot & Ankle Surgery

Christie Clinic•Champaign, IL

1d•$16 - $21•Onsite

About The Position

Christie Clinic's department of Foot & Ankle Surgery is seeking a full-time Receptionist at the Fields clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements. Duties include answering incoming phone calls, scheduling appointments, conducting retail sales and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

Requirements

High School Diploma or equivalent

Nice To Haves

Experience in a medical office setting

Responsibilities

Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
Provide check-in process for patients.
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Collect pre-payment for Orthotics.
Schedule patient MRI’s, Bone Scans, CT’s, etc.
Conduct retail sales of Crocs, Birkenstocks, Orthotics, etc.
Balance drawer, print financial reports and make deposit from daily retail sales.
Receive and distribute mail.
Send out molds for Orthotics and receive final product.
Contact patients to let them know that Orthotics have arrived.
Write notes for patients to be back in and out of work, P.E. etc.
Perform related work as required.