Receptionist, Part time 20 Hours per Week - Thursday-Saturday

Atlantic Medical Imaging•Egg Harbor Township, NJ

2d•Onsite

About The Position

AMI is seeking a Part time Receptionist to join the team in the Egg Harbor Township location! This is a great opportunity to join a growing outpatient Radiology practice. Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing. Health benefits are not currently extended with part time positions. Offered rates increase based on years of work experience.

Requirements

High School Diploma or equivalent.
Previous clerical experience.
Intermediate computer skills.
Excellent customer service practices.
Ability to work in a fast-paced environment with minimal supervision.
Exceptional communication skills, both in-person and on the phone.

Nice To Haves

Previous experience in a medical office or hospital is strongly preferred.

Responsibilities

Greets patients in a welcoming manner upon arrival, signs them in, and obtains their demographic information.
Verifies that the patient’s demographic information is accurate and ensures that insurance cards, consents, and other documents are complete and in order.
Answers phone calls and routes callers to the appropriate staff or department to ensure patient satisfaction.
Provides patients with history forms, copies of AMI office policies, and legally required documents.
Explains required forms to the patient in detail and obtains required signatures as needed.
Prepares patients' charts in advance to ensure efficient registration experience.
Gathers and prepares patients' records for release.
Receives, sorts, and distributes incoming mail and interoffice courier deliveries.
Processes payments from patients for out-of-pocket costs, fees, and copays.
Schedules appointments for patients according to scheduling guidelines.
Provides preparation instructions as needed for tests.
Provides patients with support and guidance by listening to them, building their confidence, increasing satisfaction, ensuring commitments are met, setting appropriate expectations, and responding to their needs.
Always maintains patient confidentiality.
Works as a liaison between patients and the clinical team to enhance the delivery of patient care.
Maintains a calm demeanor and continues to provide courteous customer service when confronted with a difficult situation.
Maintains the reception and waiting areas in a neat and orderly condition.
Completes detailed work assignments in a timely manner.
Performs other duties as assigned