Receptionist

Valley Forge Medical • Lower Providence Township, PA

2d • Onsite

About The Position

Serves as a receptionist, handling clerical tasks and maintaining significant public interaction. Ensure adherence to hospital policies, procedures, and regulatory requirements related to quality assurance, safety, environment, infection control, and accreditation standards.

Requirements

• Proper and efficient operation of switchboard and paging equipment.
• Excellent oral and written communication skills.
• Knowledge of Hospital departments and their function.
• Knowledge of Hospital policies governing the release of patient and proprietary information.
• High school diploma or recognized equivalent (GED) required.
• One-year experience in a customer service position required.

Nice To Haves

• Hospital experience preferred.

Responsibilities

• Manage incoming telephone calls and route them appropriately.
• Accurately record and distribute messages for hospital staff.
• Organize and distribute mail to designated slots.
• Welcome visitors, assess their needs, and provide appropriate direction.
• Address inquiries in compliance with hospital policies on patient and proprietary information release.
• Perform admissions and pre-screening of patients, ensuring the accuracy of information.
• Prepare and complete patient consent forms, verify health insurance coverage, and scan cards into electronic medical records (EMR).
• Update patient EMR for step-downs, transfers, and program changes.
• Execute other assigned duties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED