Receptionist-Sand Springs (8630)

The Salvation Army • Sand Springs, OK

8d • Onsite

About The Position

The Receptionist is responsible for answering the telephone in a courteous manner and directing calls to the appropriate destinations, recording accurate and complete messages when necessary, receiving and receipting deliveries and donations, greeting and announcing visitors and clients, providing general information about The Salvation Army’s operations and services, and performing routine clerical work such as typing, spreadsheets, and filing. The role involves significant service work (80%), administrative support/clerical duties (15%), and other related responsibilities (5%).

Requirements

• High school diploma or G.E.D required.
• Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities.
• Any equivalent combination of training and experience which provides the necessary knowledge, skills, and abilities.

Responsibilities

• Answers the telephone in a courteous manner and directs calls to the appropriate destinations.
• Records accurate and complete messages when necessary.
• Receives and receipts deliveries and donations.
• Greets and announces visitors and clients.
• Provides general information about The Salvation Army’s operations and services.
• Performs routine clerical work such as typing, spreadsheets, and filing.
• Answers the telephone and transfers calls to the appropriate destination.
• Responds to callers’ questions and provides accurate information.
• Ensures the timely and accurate distribution of messages through telephone and/or email.
• Notifies proper individuals when visitors have arrived; ensures that visitors and members have signed in.
• Receives, greets, and announces visitors in a courteous and tactful manner.
• Aids callers and visitors by answering questions and providing instructions and referrals.
• Assists members in signing up for special events, activities, or programs.
• Processes membership and program fees.
• Records and updates statistical information; ensures the accuracy and completeness of the same.
• Performs other related work as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED