Receptionist

HM Brown•Centennial, CO

12d•Onsite

About The Position

H.M. Brown & Associates, the premier auto brokerage in Colorado, is actively hiring a Part-time receptionist to join our growing team in Centennial, CO! The hours for this position are Monday-Friday from 12:00 PM-6:00 PM. The Receptionist is the face of HM Brown. This essential role greets customers and vendors at the front desk, answers and transfers incoming phone calls, provides essential information, and directs callers to the correct department or broker. The Receptionist must have a high level of customer service skills and be able to prioritize guests, vendors, and employee needs.

Requirements

Minimum of 1-year professional office experience, and be highly dependable and customer service oriented
Data entry with solid attention to detail and accuracy
At least 18 years of age
Ability to pass a pre-employment background check and drug screen for illegal substances
Authorized to work in the United States
Proficient in using Microsoft Outlook, MS Word, and Excel
Excellent communication and customer service skills
Proven ability to maintain a professional, friendly, positive, and helpful manner while handling phones, greeting, and routing customers, vendors, and employees

Nice To Haves

You are a self-starter with effective time management and organizational skills
You are a reliable individual with a strong work ethic
You are a team player who possesses a positive attitude
You hold the quality of your work to a high standard, and details matter
You have a sense of urgency and work efficiently in a fast-paced environment
You like to learn new things and are looking for an opportunity to grow your career in the automotive industry

Responsibilities

Managing a multi-line telephone system by answering calls in a professional and courteous manner
Greet incoming visitors and answer incoming calls professionally and promptly
Screen and document sales calls, gather pertinent information, and transfer calls to the appropriate departments or brokers
Maintain and update the "Document Pickup Log." Manage the flow of drafts, checks, and other paperwork for pickup. Notify the fleet contact that the paperwork is ready for pickup, and call as needed regarding aged items
Maintain "Vehicle/Keys Pickup Log"/Lease Returns
Manage Vehicle pickup: check-in/out vehicles and distribute keys/paperwork to appropriate brokers/departments
Manage incoming and outgoing transport vehicles
Prepare thank-you notes daily
Receive, sort, and distribute daily mail
Additional clerical duties may be assigned