Receptionist - Part Time / Nights & Weekends
About The Position
Scheels is seeking a part-time Receptionist to work nights and weekends. As an employee-owner, you will be expected to actively contribute to a culture that thrives on delivering a Personalized WOW Customer Experience, having a Team-First, Winning Mentality, Learning and Adapting to Constant Change, Taking Pride in Our Work and Thinking Like Owners, and Expecting Honesty and Integrity in All That We Do. This role involves answering incoming calls, providing information about store hours, services, and promotions, assisting with customer inquiries, and transferring calls as needed. You will also assist in general office duties such as mail service, sorting and opening mail, updating phone lists, and supporting the Leadership team with various projects.
Requirements
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos
- Demonstrate multitasking, organization, attention to detail, and problem-solving skills
- Experience in Microsoft Office programs such as Word, Publisher, and Excel
- Excellent written and verbal communication skills
- Ability to complete basic mathematical equations
Nice To Haves
- Associate's degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience.
Responsibilities
- Answer all incoming calls in a prompt, friendly, professional, and pleasant disposition
- Provide accurate information about store hours, services, and promotions
- Be knowledgeable about basic customer inquiries, be courteous while assisting customers, and transfer calls to appropriate associates or areas for further assistance
- Take and relay messages clearly and efficiently
- Assist in general office duties that may include mail service, sorting and opening mail to deliver to the appropriate individual/department, updating phone lists, and assisting other office positions as needed
- Assist in various projects for members of the Leadership team as needed
Benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with Roth options
- Associate discounts
- Full health coverage—including medical, HSA, dental, and vision
- Accident and hospital indemnity insurance
- Employee Assistance Program
- Paid time off
- Holiday pay
- Maternity leave
- Bereavement leave
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
