Receptionist - Outpatient Pediatric Clinic

Arbor Therapy • Chandler, AZ

1d • $19 - $23 • Onsite

About The Position

Arbor Therapy is seeking a passionate and dedicated receptionist to join their growing team. This role is responsible for answering phones, greeting clients, collecting payments, and updating appointments. The receptionist will have the opportunity to work with a diverse range of clients and contribute to their overall well-being, ensuring a smooth patient experience.

Requirements

• Knowledgeable in Microsoft Office, specifically Word, Excel & Outlook
• Reads, writes, understands and speaks English proficiently
• Basic phone handling skills and contact center experience
• High school diploma or GED

Nice To Haves

• Prior experience in a healthcare setting preferred
• Bilingual in Spanish preferred

Responsibilities

• Ensure lobby and reception areas are maintained in a clean, safe, and sanitary manner
• Collect and properly document co-pays and outstanding balances
• Monitor daily schedules to ensure all appointments are updated appropriately
• Contact clients who have missed appointments to schedule make up sessions
• Provide information about available services, contracted insurance companies and clinic locations
• Ability to occasionally travel between locations to cover for PTO
• Fully knowledgeable of the client attendance policy, ability to answer questions for clients, and work with the Office Manager to report attendance patterns and complete the warning process.
• Develop a strong working rapport with other teams to carry out a smooth client experience
• Completion of required compliance training
• Follow all HIPAA rules and regulations
• Perform other duties as assigned

Benefits

• Medical, dental, and vision coverage (Fully covered dental and vision + competitive medical plans)
• Paid time off and paid holidays
• 401(k) with 3% company match
• Continuing education and professional development support
• EOS Gym membership (100% employer-paid)
• Company-provided logo wear and milestone recognition
• Employee-led Culture Committee with quarterly events and team-building activities
• Supportive team environment with real opportunities for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED