Part-Time Receptionist - Evenings & Weekends

Scheels All Sports•Missoula, MT

1d•Onsite

About The Position

SCHEELS is a leader in the sporting goods industry, driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. This is a part-time position averaging 20 hours per week, requiring availability on an every-other-weekend rotation, including varied hours, evenings, weekends, and holidays. A minimum of two weekends a month must be available.

Requirements

Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Demonstrate multitasking, organization, attention to detail, and problem solving skills.
Experience in Microsoft Office programs such as Word, Publisher, and Excel.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Excellent written and verbal communication skills.
Ability to complete basic mathematical equations.
Ability to deal with problems involving several concrete variables in standardized situations.
Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”.
Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency.
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels.
Arrive to work and meetings 10 minutes early.
Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward.
Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback.
Ability to adapt to a changing work environment.
Ability to apply concepts of basic math, grammar, punctuation and spelling.
Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners.
Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines.

Nice To Haves

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Demonstrate pride and ownership of their work while meeting expected deadlines

Responsibilities

Answer all incoming calls in a friendly, professional and pleasant disposition.
Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance.
Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as needed.
Create daily pocket schedules, make signs for all shops, order supplies and keep stocked at all times.
Assist in various projects for members of the Leadership team as needed.