Receptionist

South University•Savannah, GA

4d•Onsite

About The Position

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online. The South University 125-year story—past, present, and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home. What's next for you is the first priority for us! Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future. The successful candidate will be responsible for answering all switchboard phone calls, greeting and directing visitors in a friendly and customer focused manner and providing administrative support for the enrollment processes. Incumbent must assure that the South University philosophy is considered in carrying out all duties and responsibilities. This philosophy includes the provision of quality services to clients; development, growth, involvement, and recognition of employees; application of sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.

Requirements

High school diploma or GED required.
Experience with a multiple line busy switchboard.
Strong communication skills.
Strong customer service and organizational skills.
Basic computer literacy and ability to type a minimum of 30 words per minute.
Professional telephone manner.
Ability to interact effectively as a member of a team and work collaboratively with other departments.
Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests.
Ability to manage multiple tasks and work under pressure.
Must be flexible and willing to assist with various clerical functions.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Responsible for answering incoming calls. Route calls promptly and correctly to the proper staff person or voicemail, correctly and politely take messages when necessary.
Greet visitors in a friendly, welcoming and professional manner. Ensure campus visitors sign in, receive parking authorization, name tags, and receive escort to the individual assisting them.
Support the enrollment processes with tasks such as ordering and student transcripts, verifying transcripts are received and processed, and conducting student verifications
Assist as necessary with planning and execution of special admission events.
Maintain appointment calendar for admissions, financial aid and academic counseling; assist with confirming appointments and rescheduling as needed.
Inventory and maintain marketing materials and promotional items
Assist with data entry, scanning documents, e-mailing processing requests and follow up, copying, printing and special projects as needed.
Assist with the execution of direct mail and bulk mail projects.
Perform any other duties as needed.