Receptionist - Oshkosh, Wisconsin Regional Office

UMOS, Inc. • Oshkosh, WI

4h • $15 - $19 • Onsite

About The Position

Are you a motivated, results-oriented candidate seeking to put your talents,
skills, and experience to work as part of a mission-driven, customer-focused
organization? If so, we invite you to join UMOS’ diverse and dedicated team of
over 1,000 professionals making a positive difference across more than 60
offices in seven states. Whether you are passionate about facilitating early
childhood development; providing training and career planning for a parent;
aiding a farmworker in accessing basic needs and new opportunities; educating
at-risk individuals in HIV prevention; or supporting those fleeing domestic
violence or human trafficking, UMOS is the place where you can fulfill your
passion for helping families, businesses, and communities build better futures.

Requirements

• High school degree and additional certification in Office Management preferred.
• At least 6 months of equivalent experience.
• Demonstrated ability either through education and/or experience, knowledge of corporate office protocol and customer service-oriented practices and procedures.
• Demonstrated ability to speak clearly, pleasantly, and courteously, and must possess good listening/comprehension skills.
• Must possess good organizational skills and have the ability to digest program facts and interpret them to visitors and applicants for services.
• Knowledge and experience in recent computer software, word perfect/Microsoft Word, excel, with demonstrated ability to type minimum of 50 words per minute.
• Employment with UMOS is contingent upon successful completion of a criminal background check prior to starting.

Nice To Haves

• Bilingual Spanish speaking preferred.

Responsibilities

• Receives visitors and program applicants/participants in a customer-oriented manner, gives program information to callers and visitors and directs to appropriate staff member.
• Informs visitors by answering or referring inquiries and notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
• Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Use a variety of office equipment, such as the fax machines, photocopiers, scanners, and videoconferencing and be able to use several types of telephone systems along with email programs.
• Will coordinate and perform administrative activities and support by storing, retrieving, and integrating information for dissemination to staff and clients, answers and relays calls and messages, with follow-up to recipient in a professional manner.
• Open, sort, and distribute incoming correspondence, including faxes and email and schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies and verifying receipt of supplies.
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.
• Prepares and modifies documents including correspondence, reports, drafts, minutes, contracts, memos, emails, and other documents as requested.
• Maintains financial records, files, receipts; tracks invoices, billings, program data such as performance indicators, mailing lists, as well as other office records.
• Assists in coordination of planned activities, workshops, conferences, travel arrangements, venue arrangements.
• Attend meetings, conferences, workshops, and performs special projects and other related duties as assigned.

Benefits

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED