Receptionist - Multi-Specialty, Full-Time, Days
About The Position
Be a part of a world-class academic healthcare system, UChicago Medicine Care Network , as a Receptionist at our Harvey clinic. Here you will work alongside our Multi-Specialty & Neurosciences team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. At UChicago Medicine, we have assembled a team of neurological experts who are highly skilled in evaluating and treating the most complex and challenging nervous system disorders – with and without surgery. The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.
Requirements
- High school diploma or equivalent
- Minimum of two years’ experience in a medical office or hospital setting
- Familiarity with database entry and applications
- Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
- Considerable skill in communicating verbally, in determining priorities and in organizing work
- General working knowledge of PC
- Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.
Nice To Haves
- Computerized appointment scheduling experience
Responsibilities
- Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
- Schedule patient appointments and procedures according to established policies and procedures.
- Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
- Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
- Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
- Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
- Performs other duties assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
