Receptionist (59666)

WOODLAND POND INC • Village of New Paltz, NY

5d • $20 - $22 • Onsite

About The Position

The Receptionist is responsible for answering and routing calls, greeting visitors, assisting residents and visitors with various tasks, office clerical work, handling emergencies, and providing support services to the administrative staff.

Requirements

• High school diploma or HSE, with two years of similar experience, or Associate’s degree or equivalent from two-year college or technical school, with one year of similar experience
• Computer skills using word processing, spreadsheet, desktop publishing, and data base programs
• Excellent customer service and verbal communication skills
• Ability to multitask
• Demonstrated knowledge of appropriate skills for communicating by telephone and in person with individuals of all ages, especially the geriatric population

Responsibilities

• Answering multi line telephone system; routing calls, transferring calls, and taking messages
• Ensuring ALL visitors sign in and out (Including but not limited to physicians, consultants, contractors etc.)
• Handling Emergencies in a calm and composed manner; Calling 911 in the event of an emergency, reading the fire alarm panel, communicating with emergency personnel, residents, and staff during an emergency, activating quick message communication, contacting the Wellness Nurse if a resident has a physical emergency
• Entering work requests in Worxhub
• Updating “Report of Nursing Staff” sheet and posting
• Coordinating services for residents; transportation, dining reservations, guest room reservations, event ticket purchasing, package/mail distribution, activity sign up, housekeeping and maintenance requests, and other services as assigned
• Assisting Resident Services Director, Activities Coordinator and other department heads with clerical work as needed
• Completing all required training and in-services
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED