Receptionist-GOS PT SUN,MON,TUES 8A-6P

MEDICAL ASSETS HOLDING COMPANY LLC•Monroe, LA

4d•Onsite

About The Position

The Receptionist is responsible for welcoming visitors and answering incoming calls in a warm, pleasant, and professional manner. The Receptionist also maintains a clean and neat reception area, handles specific customer services, and seeks administrative support as needed.

Requirements

Must meet all healthcare requirements, including Tuberculosis skin test.
Must be in positive standing with all healthcare agencies, including the Direct Services Workers Registry.

Nice To Haves

High school diploma or general education diploma (GED) is preferred.
One-year receptionist experience preferred.

Responsibilities

Possess and maintain knowledge of the facility, services provided, the customers, and employees.
Answer incoming calls, both internally and externally, in a warm, pleasant and professional manner.
Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.
Provide concierge services to assist residents with their daily tasks, such as looking up contact information and printing out such information as requested, scheduling transportation appointments, managing the transportation calendar, and reviewing the daily menu.
Review the Community Activities Calendar daily and send Residents calls/texts to remind them about upcoming activities.
Monitor Resident call lights and assist in ensuring that assistance is being provided in a timely manner.
Ensure that messages are relayed promptly to the intended person.
Greet all visitors and employees in a warm and helpful manner.
Ensure that the reception areas are clean, neat and inviting.
Offer refreshments to visitors and make them feel welcomed and comfortable.
Provide other assistance with facility services as requested by supervisor.
Responsible for daily mail and bank deposits.