Sugarland/River Oaks - Full Time Receptionist

SEV Laser•Houston, TX

7h•$17 - $19•Onsite

About The Position

Sev Laser is a rapidly expanding company with over 40 locations nationwide, offering significant career advancement opportunities. We are seeking passionate individuals for our Front Desk Receptionist roles. Our receptionists are crucial to creating a welcoming and positive experience for our clients, making them look and feel good. If you have a passion for beauty and customer relations, this role is an excellent fit.

Requirements

Previous experience in a receptionist or customer service role is preferred.
Strong sales skills with a proven track record of meeting or exceeding targets.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Zenoti scheduling software is preferred.
A positive attitude and a passion for the beauty and wellness industry.
Comfortable using computer systems and booking platforms.
Reliable, punctual, and consistent attendance.
Ability to work independently.
Weekend availability required.

Responsibilities

Greet clients warmly upon arrival and departure.
Manage client check-in, check-out, and payment processing.
Provide detailed information on treatments, packages, retail products, and promotions.
Professionally and courteously handle client inquiries.
Maintain client confidentiality and adhere to SEV service standards.
Actively promote services, memberships, and retail products.
Identify client needs and suggest suitable treatments or upgrades.
Contribute to clinic sales goals through product knowledge and client engagement.
Stay informed about current pricing and promotions.
Accurately book, modify, and cancel appointments.
Answer phone calls with excellent phone etiquette.
Respond promptly to emails and voicemails.
Efficiently use booking and client-management systems.
Support scheduling flow and operational updates.
Open and close the clinic according to Standard Operating Procedures.
Maintain a clean, organized, and well-stocked front desk and lobby area.
Assist with the cleaning of treatment rooms between clients as needed.
Monitor inventory levels and inform management when supplies are low.
Attend all required service and sales training sessions.
Embody SEV service standards and professionalism.
Assist in the onboarding process for new team members.
Foster a positive team culture.