Receptionist 5

Aston Carter•City of Albany, NY

3d•$27 - $28•Onsite

About The Position

The Receptionist provides high-level administrative and front desk support by greeting and directing visitors, handling information requests, managing incoming calls, and performing a variety of clerical and office coordination tasks. This role ensures a professional and welcoming first impression while maintaining organized, efficient, and confidential administrative operations.

Requirements

Strong verbal and written communication skills to interact clearly and professionally with visitors, callers, and colleagues.
Proven multi-tasking abilities to handle calls, visitors, and administrative tasks simultaneously.
Demonstrated customer service skills with a professional and courteous demeanor.
Effective interpersonal skills to build positive working relationships across the organization.
Ability to work independently with minimal supervision while managing one’s time efficiently.
Strong organizational skills with the ability to keep information, records, and files structured and accessible.
Ability to maintain confidentiality and handle sensitive information with discretion.
Previous experience using computer applications such as Microsoft Word, Excel, and PowerPoint.
High school diploma or equivalent.
Approximately 10 years of experience in reception, front desk, or clerical roles.

Nice To Haves

Experience in a front desk or corporate reception environment is highly beneficial.
Familiarity with operating a multi-line telephone or console switchboard.
Comfort working with office equipment such as photocopiers, printers, and binding machines.
Strong attention to detail when managing visitor logs, call records, and courier packages.
Proactive approach to identifying and addressing administrative needs within the office.

Responsibilities

Greet and professionally direct visitors, ensuring they feel welcome and are guided to the appropriate person or location.
Provide accurate information to visitors and callers, answering questions and addressing inquiries in a courteous and timely manner.
Answer and manage the telephone or console switchboard, routing calls and taking messages as needed.
Receive, log, and send packages via couriers, ensuring items are handled and distributed promptly and accurately.
Maintain an up-to-date visitor log and/or call record to support security and administrative reporting.
Issue and track security passes and badges for visitors and guests in accordance with site procedures.
Perform typing, filing, and other general clerical functions to support daily office operations.
Maintain and manage the boardroom schedule, including booking meetings and resolving scheduling conflicts.
Ensure boardroom equipment is available, functioning, and set up as needed for meetings.
Provide administrative support such as photocopying, binding documents and books, and preparing and assembling mailers.
Handle sensitive information with discretion and maintain strict confidentiality at all times.
Organize and prioritize tasks to manage time effectively in a fast-paced environment.