Receptionist

RML Auto•Huntsville, AL

19h•Onsite

About The Position

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

Requirements

Professional, friendly, and efficient communication skills.
Ability to obtain basic demographic information using a computer system or log sheet.
Timely communication of messages.
Typing skills for memos, correspondence, and reports.
Ability to assist customers during peak hours.
Ability to perform clerical duties.
Maintain privacy of customer information.
Professional attitude towards co-workers, customers, and vendors.
Adherence to company dress code.
Maintain a clean and neat work area.
Follow federal, state, and local laws regarding information safeguarding.
Punctuality and adherence to work schedule.
Completion of annual HR training and other required training.

Responsibilities

Greets customers and determines the nature of their visit.
Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer.
Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
Communicates with callers and visitors in a professional, friendly and efficient manner.
Obtains basic demographic information about each customer using a computer system, a log sheet or other method established by the dealership.
Communicates messages to the appropriate parties in a timely manner.
Types memos, correspondence, reports and other documents.
Assists customers during the morning and evening rush whenever possible.
Assists with clerical duties as required. Maintains privacy of customer information.
Maintains a professional attitude with co-workers, customers, vendors.
Follows the dress code the company has put in place. Maintains a clean and neat work area. Keeps area free of debris.
Follows federal, state and local law as well as company policy about safeguarding all information.
Reports on time to work and follows schedule that is given. Calls supervisor if he/she cannot be at work on time.
Keeps current with annual HR training along with any other training that might be required for this position.