Receptionist - Womens Health

Lifepoint Health • Elko, NV

23h • Onsite

About The Position

Your experience matters Northeastern Nevada Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you’re embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Become part of a welcoming, team-oriented clinic where everyone works together to provide compassionate, patient-centered care. If you enjoy building relationships, staying organized in a fast-paced environment, and making a positive first impression, you'll feel right at home on our team.

Requirements

• High school diploma or equivalent.
• Previous customer service, receptionist, or administrative experience.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Ability to prioritize competing demands in a fast-paced, patient-facing environment.
• Basic computer proficiency, including Microsoft Office and data entry.
• Demonstrated professionalism and the ability to maintain confidentiality.
• Critical thinking skills with the ability to work independently and exercise sound judgment.
• Ability to remain calm, courteous, and service-oriented while working with patients, providers, and staff.

Nice To Haves

• Associate degree.
• Previous experience in a medical office, physician practice, or healthcare setting.
• Experience scheduling appointments and coordinating provider calendars.
• Familiarity with electronic medical records (EMR/EHR) systems.
• Knowledge of medical terminology and healthcare office workflows.
• Experience handling insurance information, patient registration, or medical records.
• Cash handling or basic accounting experience.

Responsibilities

• Serve as the first point of contact for patients, visitors, and providers, delivering exceptional customer service in a fast-paced clinic environment.
• Answer and direct incoming phone calls, respond to inquiries, and relay messages promptly and professionally.
• Schedule, coordinate, and confirm patient appointments while maintaining provider schedules.
• Register patients, update demographic and insurance information, and maintain accurate patient records.
• Perform general administrative duties including filing, data entry, scanning, faxing, photocopying, and preparing correspondence.
• Maintain organized office records and databases while ensuring confidentiality of patient information.
• Coordinate workflow and assist with daily office operations to support providers and clinical staff.
• Process incoming and outgoing mail and respond to requests for information.
• Perform basic financial duties such as collecting payments, making deposits, balancing petty cash, and verifying invoices, as applicable.
• Monitor and replenish office supplies while maintaining a clean, organized, and professional reception area.
• Collaborate with providers, medical assistants, and other departments to ensure efficient patient flow and a positive patient experience.
• Participate in department meetings, trainings, and other assigned projects while adhering to hospital policies and procedures.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED