Receptionist - On Call

PRS Management, Inc.•Fort Worth, TX

3d•Onsite

About The Position

Trinity Terrace is a premier not‑for‑profit Life Plan Community located in the heart of Fort Worth, Texas. Our community offers a vibrant lifestyle with exceptional amenities and a full continuum of care. We are seeking a friendly and professional Receptionist to serve as the first point of contact while supporting residents, guests, and staff with a high level of customer service and care.

Requirements

Prior experience in reception, clerical office work, scheduling, or a healthcare environment preferred.
Excellent customer service, communication, and organizational skills with high attention to detail.
Ability to demonstrate tact, professionalism, and discretion in sensitive situations.
Experience using multi‑line phones, office equipment, and Microsoft Office programs.
Strong ability to multitask, maintain accurate records, and interact effectively with residents, staff, and visitors.

Responsibilities

Receive and coordinate incoming calls while ensuring resident and visitor needs are met in a timely and efficient manner.
Greet residents, guests, and visitors, providing information and directing them to the appropriate location or team member.
Provide clerical and organizational support including mail, scanning, supply ordering, and maintaining files and forms inventory.
Support residents by coordinating appointments and transportation while communicating with hospitals, vendors, and internal teams.
Maintain confidentiality, support safety efforts, monitor environmental concerns, and perform other duties as assigned.