Receptionist, Investment Banking

Royal Bank of Canada • Houston, TX

21d • Onsite

About The Position

We are seeking a highly professional and detail-oriented Receptionist to serve as the first point of contact for our Global Investment Banking department in Houston. This role is critical in maintaining a polished, efficient, and welcoming environment for clients, visitors, and employees. The ideal candidate will excel in multitasking, prioritize confidentiality, and deliver exceptional administrative and hospitality support in a fast-paced financial services setting. This role offers exposure to a prestigious investment banking environment, opportunities for growth, and the chance to contribute to a high-performing team. If you thrive in a role that blends hospitality, organization, and administrative excellence, we’d love to hear from you!

Requirements

• Minimum 3 years of reception or administrative experience in a corporate environment; financial services experience preferred.
• Proficiency in MS Office Suite (Outlook, Excel, Word) and calendar management tools.
• Exceptional verbal, written, and interpersonal communication skills.
• Ability to multitask, prioritize urgent requests, and adapt in a dynamic environment.
• Strong teamwork ethic with a proactive, positive, and client-centric attitude.
• Impeccable discretion with confidential information and a polished, approachable presence.

Nice To Haves

• Financial services experience preferred.

Responsibilities

• Restock, inventory and order general kitchen / break room supplies
• Collection and distribution of incoming and outgoing mail, including distribution of received faxes (incoming and outgoing).
• Responsible for logging in all visitors and parking validation requests.
• Responsible for logging in all courier deliveries and distribution.
• Responsible for maintaining cleanliness of conference rooms and main kitchen.
• Assist with setup and clean-up for client meetings.
• Responsible for work order requests to building management.
• Oversee scheduling and coordination of all conference rooms via MS Outlook, ensuring seamless reservations and timely notifications for employees and guests.
• Arrange catering services through approved vendors, maintain conference room cleanliness, and manage technology support requests.
• Monitor conference center usage, resolve minor issues, and escalate concerns as needed.
• Provide phone coverage backup to Executive staff and Assistants as needed.
• Communicate with Office Manager about office cleanliness, phone communication and any office concerns, questions or comments.
• Serve as the liaison for all office communication and the primary point of contact for office matters.
• Complete special projects and assignments in a thorough, accurate and timely manner.
• Proactively identify operational risks/ control deficiencies in the business.
• Review and comply with Firm Policies applicable to your business activities.
• Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions promptly.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation
• Commissions
• Stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed