Receptionist

Dominion Senior Living•Douglasville, GA

33d

About The Position

At Legacy Senior Living, the first impression matters - and you're the face of our community. As a Receptionist, you'll set the tone of hospitality and care that defines every resident's and visitor's experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests. You're more than a greeter-you're a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team.

Requirements

A naturally warm and cheerful communicator with strong customer service skills
Well-organized, dependable, and able to manage multiple tasks efficiently
Proficient in Microsoft Word, Excel, Outlook, and other standard office software
Possess a valid driver's license and clean driving record
Comfortable handling sensitive information with professionalism and discretion
High school diploma or equivalent required
Excellent customer service skills
Good organizational and time management skills
Good problem-solving skills
Mature, cheerful personality
Desire to work with senior adults
Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled.
Professional communication skills
Telephone etiquette and customer service

Nice To Haves

additional office training a plus
Prefer 2-4-year college degree

Responsibilities

Greet all visitors warmly and professionally, making them feel welcome and comfortable
Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly
Handle appointment scheduling and coordination for residents and staff
Provide friendly assistance and answer questions from families, vendors, and guests
Maintain a clean, organized, and welcoming reception and lobby area
Manage incoming and outgoing mail and packages, including FedEx shipments
Maintain inventory of office and break room supplies, ordering as needed
Support the Business Office Manager with clerical duties including accounts payable assistance
Transport residents to and from doctor's appointments safely and on schedule
Assist with multi-tasking demands in a high-volume environment