Receptionist - Community Relations

Beloit Health System•Beloit, WI

10d•Onsite

About The Position

The Front Desk Receptionist greets and directs patients and visitors in a professional manner in order to leave them with a positive impression of Beloit Health System. Also performs various clerical duties.

Requirements

Excellent phone skills and pleasant speaking voice.
Ability to assess communicated needs and respond appropriately.
Ability to effectively interact with the public.
Ability to work independently with minimal supervision.
Must adhere to established hospital and Community Relations department policies, rules and regulations.
Maintain ethical conduct and keep confidential personal and medical information about patients.
Ability to speak clearly and distinctly and to interact positively with the public.
Ability to do basic computer work.
Pleasant smile and professional appearance, i.e. attire.
Must be very flexible in working hours.
Able to work holidays when needed.
Able to work different shifts

Nice To Haves

Flexible in working hours if needed.
Confidentiality is a must!

Responsibilities

Answers phone by fourth ring.
Greets visitors and callers, provides information requested.
Updates patient room changes and phone changes by calling admission office.
Runs daily pastor list.
Posts meeting information (evening shift only).
Manages escorts to ensure patient deliveries are completed in a timely fashion.
Insures that front desk phone coverage is maintained on off hours. (i.e. transfer to switchboard).
Insures scheduling and smooth operation of the valet service.
Documents and forwards all information needed by receptionist on next shift.
Completes extra projects as assigned.