PT Receptionist
Pawsperity•Kansas City, MO
•$18 - $20•Onsite
About The Position
The Part-Time Receptionist supports the Grooming School and is responsible for ensuring a positive customer service experience and smooth interactions. The scheduled hours are Monday – Friday 8:00am – 12:00pm.
Requirements
- Experience working as a groomer or at an animal care facility, preferably with dogs
- Understanding of different dog breeds and breed standard trims
- Experience with scheduling/reception
- Exceptional customer service skills
- Knowledge of Microsoft Office Suite
- Multi-tasking with strong time management skills
Nice To Haves
- Experience using Gingr software
Responsibilities
- Greet and check in/out clients and their dogs in a professional and friendly manner.
- Answer phone calls, respond to emails, and manage appointment scheduling.
- Handle payments, invoices, and maintain accurate records of services rendered.
- Provide information to clients about services, pricing, and policies.
- Address client inquiries, concerns, and requests promptly and effectively.
- Ensure the front desk, waiting area, and kennel spaces are tidy, welcoming, and well-maintained.
- Assist with the opening and closing procedures of the facility.
- Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction.
- Update pet owners on their dog’s experience, behavior, and any notable incidents during their stay.
Benefits
- Employee Assistance Program
- Paid sick time. Earn 1 hour for every 30 hours worked.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
