Receptionist

Cleveland Clinic

2d • Hybrid

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Join the Cleveland Clinic Florida team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Receptionists are often the first point of contact when patients come to Cleveland Clinic. Your warm smile, positive attitude and kind, compassionate and empathetic demeanor sets the tone for both the current visit and future visits. In this role, you will support patients by taking all incoming calls and routing them depending on whether it is a clinical or clerical call. You will also offer initial solutions and support, as needed. Receptionists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.

A caregiver in this position works Monday-Friday from 8:00AM – 4:30PM.

After the 90-day on-site training period, this caregiver will work remotely. This caregiver must be local to the Port St. Lucie area.

Requirements

• High School Diploma or GED
• One year of related experience

Nice To Haves

• Two years of college and/or business school
• Customer service experience
• Call center experience

Responsibilities

• Perform receptionist functions for assigned areas and/or departments.
• Greet guests and provide appropriate assistance and information.
• Receive, screen, route and respond to incoming telephone calls.
• Take accurate messages and ensure timely delivery.
• Comply with privacy and confidentiality policies when communicating with callers and guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED