Part-time Receptionist

Alera Group•Syracuse, NY

11d•Onsite

About The Position

Part-Time Receptionist Location: On-site At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Part-Time Receptionist who will support our team in Syracuse, New York. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. Why Alera Group Meaningful Impact: Help clients and employees navigate programs that drive retention, engagement, and satisfaction Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

Requirements

High school diploma or equivalent
2+ years of experience in reception, mail room, or administrative support roles
Proficiency with Microsoft Office applications, including Outlook
Strong organizational skills and attention to detail
Ability to work independently while moving between workstations
Professional demeanor with strong communication skills
Ability to lift and move supply and paper boxes throughout the office

Nice To Haves

Experience supporting multi‑location offices
Familiarity with office equipment maintenance and facilities coordination

Responsibilities

Greet visitors, maintain visitor logs, and issue badges or visitor passes
Answer and distribute a high volume of incoming calls to the main office line
Manage conference rooms, meeting logistics, and related scheduling needs
Respond to internal and external inquiries with professionalism and accuracy
Receive, open, sort, scan, and distribute incoming mail multiple times per day
Prepare and process outgoing mail and packages, including high‑volume overnight shipments
Perform document scanning and task creation within internal systems
Handle monthly invoice mailings and other recurring administrative mail projects
Maintain and service postage machines and copier equipment
Submit and track service calls for building and equipment issues
Order office supplies for multiple locations
Manage vending and coffee supply orders for break rooms
Issue and track parking passes, office fobs, and building access
Install office name plates and maintain keys and access for branch locations