Receptionist - WS

IFB Solutions • Winston-Salem, NC

7d • Onsite

About The Position

The Receptionist is responsible for answering/directing incoming calls, greeting/directing visitors and performing clerical duties.

Requirements

• Must be customer/client focused with a professional demeanor.
• Must have strong phone and customer service skills.
• Must be proficient in Microsoft Office.
• Must be able to comprehend and perform duties using established work and safety procedures.
• Must have a high school diploma or equivalent.
• A minimum of one year of customer service experience is preferred.

Responsibilities

• Answer and/or refer customer inquiries both on the telephone and in person.
• Greet and direct visitors.
• Provide callers with company information, such as fax number, directions, etc.
• Makes daily page announcements.
• Maintain positive relationships with internal and external clients to include vendors, employees, and all other visitors.
• Coordinate the pick-up and delivery of express mail.
• Maintain a neat and organized front lobby/reception area.
• Assist HR department with administrative/clerical duties as needed.
• Assist other personnel as time and knowledge permit.
• Participate in training and meetings as requested.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED