Receptionist - Veterans Services (VS Grant), SC2RECEPTVS (FA26)

College of DuPage

28d•Onsite

About The Position

This is a student worker position within the Veterans Services department. The receptionist will provide essential support by greeting students and staff, managing phone calls, data entry, scheduling appointments, and disseminating information about Veterans Services programs. The role also involves general office duties, maintaining a welcoming environment, and light cleaning to ensure facilities are neat and orderly. This position is ideal for a student who is utilizing Federal VA Education Benefits and has experience with the college's Veterans Services.

Requirements

High school diploma or equivalent.
Must be enrolled at least three-quarter time per VA rate of pursuit guidelines.
Must be utilizing Federal VA Education Benefits.
Cumulative GPA of 2.0 or above. (GPA requirement is waived for first-semester students).
Student must have used the Veterans Services at the College.
Proficient in written and spoken English.
Good listening skills required.
Positive and caring attitude required.
Basic computer skills required.
Experience with handling confidential information required.
Customer Service experience and understanding of FERPA and maintenance of confidential materials required.
Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
Cumulative GPA of 2.0 or above. If a first semester student, GPA requirement is waived.

Nice To Haves

If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.

Responsibilities

Greet students and staff, answer phones, enter data into Colleague, review secure data in software systems, and make appointments.
Provide information regarding Veterans Services programs, procedures, and processes.
Light cleaning and assistance in keeping facilities neat and orderly.
General office duties including filing, creating/updating documents, making copies, etc.
Maintain friendly, welcoming attitude.
Other duties as assigned.