Receptionist - State Farm Agent Team Member

Chuck McFarland•Seattle, WA

47d•Hybrid

About The Position

Chuck McFarland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Seattle, WA and help customers with their insurance and financial services needs, including: Auto insurance, Home insurance, Life insurance, Retirement planning.

Requirements

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
Help identify risks in people’s lives and assist them in addressing those risks.
Pivot between opportunities for the customer.