Receptionist/Regional Coordinator, MD Financial Management - Pointe-Claire

Scotiabank•Pointe-Claire, QC

92d•Onsite

About The Position

The regional Coordinator contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted in compliance with governing regulations, internal policies, and procedures. This role champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. It involves maintaining office systems, leading management of facilities operations, performing reception duties, completing regional reporting requests and data analysis, managing regional administration tasks, coordinating and executing regional initiatives, assisting with branch compliance duties, participating in regional meetings and special projects, and liaising with external partners. The role also requires understanding and applying the Bank's risk appetite and risk culture in daily activities and decisions, and championing a high-performance and inclusive work environment.

Requirements

Community college diploma in Business Administration or equivalent.
Three+ years’ experience in an administrative or clerical position, preferably with a financial services company
Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset.
Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications
Stewardship of the client experience.
Strong organizational skills.
Excellent communication skills.
Initiative and resourcefulness.
Ability to work effectively and collaboratively within a team.
Attention to detail.
Well-organized with high energy, effective communication skills
Enjoys a fast-paced environment and is highly professional.
Team player with a desire to consistently create a positive work environment
In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Responsibilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual.
Lead management of facilities operations as well as delivery and change management of facilities related changes.
Liaise with Facilities to support leasehold improvements, lease renewals and planned moves.
Perform reception duties including answering the telephone, greeting clients, managing incoming & outgoing mail & courier and booking client appointments.
Complete regional reporting requests & data analysis.
Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI.
Coordinate and execute on a variety of regional initiatives including seminars, Client Forums and Professional Development Days and coordinate logistics as required.
Assist with branch compliance duties including maintaining the security checklist and Business Continuity Plan.
Participate in various regional meetings and special projects.
Liaise with external partners such as medical associations, accounting firms, etc. for regional projects.
Other administrative tasks.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.