Receptionist / Phone Operator | Hourly - George Gee Buick GMC

Gee Automotive CompaniesLiberty Lake, WA
Onsite

About The Position

George Gee Buick GMC is seeking a professional and customer-focused Receptionist / Phone Operator to join their team. This role is ideal for individuals who enjoy assisting people, maintaining organization, and being the initial point of contact for customers. The position is suited for those who excel in a dynamic setting, appreciate customer interaction, and are committed to creating a positive initial experience for every visitor.

Requirements

  • Previous receptionist, customer service, administrative, or call-handling experience preferred
  • Excellent verbal and written communication skills
  • Professional and friendly demeanor
  • Strong organizational and multitasking abilities
  • Basic computer proficiency, including Microsoft Office and email systems
  • Ability to remain calm and professional in a fast-paced environment
  • Dependable attendance and strong attention to detail
  • High school diploma or equivalent preferred
  • Must be at least 18 years of age
  • Have a valid driver's license
  • A clean driving record
  • Be able to pass a criminal background check and drug screen

Responsibilities

  • Serve as the first point of contact for customers, visitors, and callers
  • Answer and direct incoming phone calls in a professional and courteous manner
  • Greet guests and assist with directing them to the appropriate department or team member
  • Provide accurate information regarding dealership services and operations
  • Maintain a welcoming and organized reception area
  • Assist with basic administrative and clerical tasks
  • Support dealership departments with customer communication and scheduling needs
  • Handle incoming and outgoing mail and deliveries as needed
  • Maintain professionalism and exceptional customer service in all interactions

Benefits

  • Competitive compensation
  • Friendly and supportive team environment
  • Opportunities for career growth within the automotive industry
  • Professional training and development opportunities
  • Stable, full-time position with a respected dealership
  • Employee discounts on vehicles, parts, and service
  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
  • 401(k) with Company Match
  • Generous Paid Time Off that begins accruing from Day 1
  • Exclusive employee pricing for you and your family on parts, service, and vehicles
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