Receptionist - Pediatrics

Lifepoint Health • Clyde, NC

7d • Onsite

About The Position

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Join our team at Mountain Pediatrics Group, a growing, patient-focused practice dedicated to delivering exceptional pediatric care in a collaborative and supportive environment. We value teamwork, innovation, and compassionate care, with a shared commitment to helping children and families thrive. Our team is passionate about creating a positive experience for patients, supporting professional growth, and fostering a workplace culture built on respect, communication, and excellence.

Requirements

• High school diploma or equivalent required
• Experience using EMR/EHR systems and general computer proficiency.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to multitask, think critically, and remain professional in a fast-paced environment.

Nice To Haves

• associate’s degree preferred.
• Previous medical front office or healthcare administrative experience preferred.
• Knowledge of medical terminology, insurance processes, and medical office procedures preferred.

Responsibilities

• Greet patients and visitors while providing professional and compassionate customer service.
• Answer, direct, and manage incoming phone calls and messages from patients, providers, and staff.
• Complete all aspects of the patient check-in and check-out process efficiently and accurately.
• Enter and update patient demographic and insurance information and collect copays or outstanding balances.
• Schedule appointments, referrals, and follow-up visits while coordinating required records and documentation.
• Monitor front office tasks, maintain organized patient records, and support daily administrative operations.
• Maintain a clean, organized front office environment and support overall clinic operations through teamwork and compliance with office policies.

Benefits

• Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.
• Health & Fitness Center Access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED