Receptionist - Order Entry

Security 1st Title • Kansas City, MO

9d • Onsite

About The Position

As the first point of contact, the Receptionist & Order Entry professional plays a crucial role in providing the highest level of customer service. This position ensures every customer feels they are our first priority while efficiently managing front-desk operations and accurately entering orders into the system. To succeed in this role, a positive and upbeat attitude, exceptional organizational skills, and the ability to thrive in a fast-paced environment, is a must.

Requirements

• High school diploma or equivalent education
• At least 1 year of related work experience is preferred
• Strong customer service skills coupled with a can-do attitude and friendly demeanor
• Ability to accurately document details and coordinate projects in a timely manner
• Proficiency in continuous typing and general telephone skills
• Ability to read, analyze, and interpret work-related documents
• Foundational math skills for processing receipts
• Capability to lift and/or move up to 15 pounds occasionally

Nice To Haves

• Positive and upbeat attitude
• Exceptional organizational skills
• Ability to thrive in a fast-paced environment
• Strong alignment with the company’s core values

Responsibilities

• Manage front-desk operations
• Accurately enter orders into the system
• Provide customer service
• Coordinate with closers, title officers, and various departments
• Communicate with customers and team members via phone, email, and in person
• Maintain confidentiality of customer information

Benefits

• Paid Training
• Ongoing development opportunities
• Excellent schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.
• 11 Paid holidays
• Competitive PTO accruals with no waiting period
• Comprehensive benefits package, including medical, dental, vision, 401(k) with employer matching and company paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED