Receptionist, Oral Surgery

St. Luke's University Health Network • Easton, PA

8d • Onsite

About The Position

The Receptionist, Oral Surgery is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience. In this role, the Receptionist, Oral Surgery will drive a patient-centric culture while facilitating practice-based administrative and patient support services.

Requirements

• High School graduate or equivalent required.

Nice To Haves

• Graduates of an administrative training program.
• One year practice-based experience or in a similar healthcare setting.
• Familiarity with dental processes, coding and terminology.
• Customer Service experience.

Responsibilities

• Performs administrative service delivery functions with patients, including answering phones, check-in, chart preparation and filing, obtaining referrals and x-rays, patient consent, check-out, pre-registration and real-time eligibility verification, registration, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests).
• Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes.
• Performs queries to providers regarding documentation, diagnosis coding, and procedural coding.
• Enters all charges, creates and releases clean claims daily.
• Creates treatment plan based on insurance coverage and provides accurate estimate to patient of out-of-pocket costs for procedures.
• Creates patient correspondence for referring doctors.
• Other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED