Receptionist - Optometrist assistant
Groupe Vision New Look Inc•Edmonton, AB
•Onsite
About The Position
If you are passionate about customer service, you are the right person for this position. You will have an exciting and varied job, focused on patient well-being, advice, and service.
Requirements
- Experience in customer service
- Ability to communicate with people
- Comfortable taking and making phone calls
- Good learning skills
- High proficiency in English: be able to fluently communicate in English, both verbally and in writing
- Works well in a team and independently
Responsibilities
- Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information
- Greet patients in a friendly and courteous way and schedule or cancel optical examinations and appointments.
- Invoicing and/or insurance payments from patients.
- Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF.
- Answer a high volume of calls and maintain a high pace level of work
- Assisting the doctors when needed
Benefits
- Advantageous bonus program in place
- Group insurance with access to remote physicians at no cost
- Personal days
- Access to a pension fund
- Free annual eye care
- Benefits for your friends and family!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
