Part-Time Security: Receptionist Officer

Securitas Security Services•Waltham, MA

5d•Onsite

About The Position

The Receptionist Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers.

Requirements

At least 18 years of age.
Reliable means of communication and transportation.
Legal right to work in the United States.
Ability to effectively speak, read and write English.
High school diploma, GED, or equivalent.
Some prior customer service experience required.

Nice To Haves

prior security officer experience is a plus.

Responsibilities

Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed.
Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
Patrolling: Conduct foot patrols to ensure that all areas are secure.
Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Benefits

Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
401k with Employer Matching
Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
Employee Assistance Programs (EAP)
Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Securitas Saves discount program
Paid holidays
Paid time away from work