Receptionist/Office Support

SOLHEIM LUTHERAN HOME•Los Angeles, CA

1d•$19 - $20•Onsite

About The Position

Assists Solheim Senior Community (“Solheim”) to the success of Solheim by effectively answering phones, greeting residents / guests to front desk, performing office duties and various other assignments.

Requirements

High school graduate or equivalent.
2 years’ front office experience preferred.
Ability to work in Microsoft Office, specifically Word.
Familiarity with office machines, i.e., copier, fax, and other office equipment
Desire and ability to work with ill, aged, and disabled persons.
Willingness and ability to read, write, speak, understand English and have the communications skills necessary to provide accurate information to residents and staff.
Willingness and ability to follow written and verbal direction in English.
Willingness and ability to maintain appropriate level of confidentiality and privacy.
Willingness and ability to interact professionally with all customers, including the ill, aged, disabled persons and co-workers, individually and as part of a team.
Willingness and ability to effectively handle multiple items/tasks as required and adapt favorably to changing priorities.
Willingness and ability to make appropriate judgments, decisions and problem solving in a timely manner and within the context of the situation at hand.
Ability to effectively prioritize items/tasks as required.
Willingness and ability to effectively respond to emergency and/or crisis situations.
Willingness and ability to take initiative and be a self-starter.
Willingness and ability to understand and comply with Federal, State, and local regulations.
Fire Card
Annual PPD
Annual physical

Responsibilities

Answers phones within 3 rings directing calls to appropriate locations.
Assists residents, guests, and employees at the office desk, providing information or directions to appropriate personnel.
Processes daily deposits.
Enters resident change information into Pathlinks and distributes face sheets.
Daily updates resident census log.
Performs petty cash disbursements.
Performs Resident Trust disbursements.
Daily sorts in-coming mail for office staff and puts into appropriate mailboxes.
Contacts Driver for Resident mail distribution.
Opens and stamps all invoices and places in Accountant mailbox.
Separates processed invoices and mails checks as directed.
Produces letters, updates calendars, etc. on computer as required.
Performs secretarial functions as required by the Executive Director, Director of Human Resources, or any member of the Executive staff.
Ensures postage meter is operating and dated correctly.
Adheres to payroll policies and properly uses timekeeping system with minimal manual changes.
Maintains regular and consistent attendance.
Adheres to Compliance Plan and HIPAA regulations.
Translation of English/Spanish when needed.
Performs other duties as assigned.