Receptionist/Office Services Assistant

Smith (A.O.) Corporation • Milwaukee, WI

36d • Onsite

About The Position

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function Support the company by greeting, welcoming, and directing visitors and notifies company personnel of their arrival. Performs miscellaneous administrative activities such as booking meeting rooms, data entry, organizing and distributing mail, receiving and sending courier packages. May also be responsible to maintain security of lobby area.

Requirements

• A minimum of one year of customer service work experience is required. Office experience preferred
• A high school diploma or GED equivalent required; an associate degree in business administration or applicable field preferred
• Ability to lift up to 20 pounds when unloading office supplies
• Proficient in Microsoft office; Word, Excel, Power Point, Outlook, etc
• Excellent interpersonal, communication, and customer service skills
• Professional appearance and manner required

Nice To Haves

• Office experience
• an associate degree in business administration or applicable field

Responsibilities

• Acts as contact person for all visitors
• Answers, screens and transfers calls from multi-line phone
• Maintains office supplies through the ordering, follow-up and stocking of materials
• Reconciles invoices and processes purchase orders
• Act as the point of contact for building management
• Manage incoming and outgoing mail, packages, and deliveries for both USPS and UPS
• Administers office security badge system
• Manage catering or room setup for company meetings and/or events
• Maintains company phone list
• Provides administrative support to human resources and benefits
• Other projects and duties as assigned
• Monitors AOS-Communications email inbox and forwards questions/requests onto Jody or me
• Monitors and responds to the Manager Toolkit request emails with guidance
• Manages team subscriptions
• Assists with the creation of distribution lists
• Completes historical research on various subjects
• Creates photo folders as needed for various requests
• Make updates to the Company intranet (with guidance)
• Completes social media monitoring as needed
• Coordinates with the translation company on translation requests for the Company intranet

Benefits

• Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees