Receptionist/Office Assistant

California State University System•Long Beach, CA

36d•Onsite

About The Position

Under the general supervision of the Faculty Affairs Director, the Receptionist/Office Assistant greets and provides courteous service to students, faculty, staff and other visitors, and assists with routine administrative tasks for Faculty Affairs.

Requirements

Capable of engaging with faculty, staff, students, and visitors in a friendly and professional manner.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to take initiative and problem-solve.
Adept at managing phone interactions according to protocol.
Possesses strong communication skills, both oral and written, with a thorough understanding of English grammar, spelling, and punctuation.
Ability to maintain confidentiality of sensitive information.
Knowledge of standard office procedures and software (MS Office Suite), Internet, Outlook, Teams.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Equivalent to three years of administrative support experience required.

Responsibilities

Serves as receptionist for the Faculty Affairs office.
Operates as the front desk representative.
Greets and provides courteous customer service to visitors, including faculty, staff, administrators, students, parents, community members, and vendors.
Assists the Faculty Affairs department with clerical duties.
Operates as the front desk representative.
Greets and provides courteous customer service to visitors, including faculty, staff, administrators, students, parents, community members, and vendors.