Receptionist / Medi-Cal Billing Assistant at Assisted Living Community

Fair Oaks Estates•Carmichael, CA

15h•Onsite

About The Position

Fair Oaks Estates is seeking a Full-Time Receptionist/Office Assistant to join their team in a secure gated Assisted Living and Memory Care community. The ideal candidate will possess a warm, outgoing personality and excellent customer service skills. This role involves performing clerical and administrative functions to support the community's operations. Computer proficiency is essential, and prior experience in an Assisted Living or medical setting is advantageous.

Requirements

Strong communication, organization, and multitasking skills.
Enjoys working with seniors and thrives in a team setting.
Experience or willingness to learn Medi-Cal billing and required documentation.
Proficiency with Google Documents, Eldermark software, and Microsoft Office applications.
Ability to maintain excellent attendance and punctuality.
Ability to pass a post-offer fingerprint background check and employment physical.
Commitment to the company’s mission, vision, values, and goals.

Nice To Haves

Experience working in Assisted Living or other medical environment is a plus.

Responsibilities

Greet residents, staff, and visitors, providing excellent customer service and courteous telephone skills.
Collect and maintain resident Medi-Cal information; prepare Medi-Cal billing claims using MBill software.
Review Medi-Cal weekly and maintain current resident records.
Pull weekly reports from Eldermark, including Point of Care, Incident Reports LIC624, Medication Record Count, and LIC 9020.
Assist with resident admissions and new hire employee documentation.
Coordinate applicant interviews and new hire orientation.
Audit inflow of paperwork for Residents and Employees.
Scan and file documents electronically; update documentation for Level of Care changes.
Prepare bus transportation forms for the driver weekly.
Print and assemble Marketing Packets, Employee folders, and Resident Agreement folders; prepare new resident gift bags.
Sort mail and distribute to assigned boxes.
Maintain strong organizational skills, handling multiple tasks and working well in stressful situations.
Keep documents organized in electronic format using Google Docs, Eldermark, and Microsoft Office; understand scan folder and naming conventions.
Know how to properly open/close the office including the alarm system, and respond appropriately to door and fire alarms.
Support management and complete other duties as requested.
Uphold company policies, safety procedures, and maintain confidentiality as defined by the Employee Handbook.