Receptionist I - Cardiovascular ICU (CVICU)
About The Position
The Receptionist I supports the Q5 Cardiovascular Intensive Care Unit (CVICU) at Cleveland Clinic’s Main Campus. Receptionists are often the first point of contact for patients and help create a welcoming environment through a positive, compassionate, and professional approach. The role provides service to patients, families, and caregivers while supporting efficient daily unit operations. The position follows a rotating day/evening schedule each week: two 12-hour shifts from 8:00 a.m. to 8:30 p.m. and two 8-hour shifts from 12:00 p.m. to 8:30 p.m. Some Saturday shifts are required, and caregivers rotate holidays that fall during the workweek.
Requirements
- High school diploma or GED.
- One year of related experience.
- Clear verbal communication skills to represent Cleveland Clinic Health System in an intelligent, professional, and courteous manner.
- Follow standard precautions and use personal protective equipment as required.
Nice To Haves
- Two years of college and/or business school.
Responsibilities
- Perform receptionist functions for assigned areas and/or departments.
- Greet guests and provide appropriate assistance and information.
- Receive, screen, route, and respond to incoming telephone calls.
- Take accurate messages and ensure timely delivery.
- Comply with privacy and confidentiality policies when communicating with callers and guests.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
