Receptionist / HR Coordinator

SFM Services•Medley, FL

21h•Onsite

About The Position

SFM Services is a comprehensive service company offering Janitorial, Landscape, and Security Guard Services. They are known for their reliability and outstanding customer service, and they provide on-the-job training, opportunities for career advancement, and referral bonuses. The HR Coordinator/Receptionist serves as the initial point of contact for SFM’s candidates, employees, prospective clients, and vendors. To excel in this role, the ideal candidate should exhibit enthusiasm for customer service and be adept at directing internal and external clients efficiently. As a key member of the Human Resources team, this position demands a high degree of integrity and confidentiality.

Requirements

1+ years of related professional experience.
Bilingual (English/ Spanish).
Excellent written and verbal communication skills.
Excellent organizational skills and time management.
Ability to work in a fast-paced environment.
Experience with Microsoft Office package.
Ability to work on continuous improvement.
Proactive attitude that shows anticipatory demeanor.
Reliable transportation.
Schedule flexibility - While our office hours are 8am-5pm, we may require different hours to be covered.
Must pass a pre-employment screening including Level-II Background Check and drug test.

Nice To Haves

A Bachelor’s degree in Human Resource Management is preferred.
Experience working in a clerical role is preferred.
Experience working in the service industry (preferred).

Responsibilities

Welcome all individuals that approach the reception in a friendly and timely manner that transpires SFM’s values, while properly documenting each guest in the Lobby Check-in.
Maintain a clean and well-presented lobby and common area for all guests including basic organization and restocking of water, candy, etc.
Follow company protocol and safety best practices for avoiding fire hazards, ensuring access for authorized guests only, and complying by health protocols.
Retain vendor affidavits for release of payments for services rendered.
Prepare and send out company mail accordingly and retain records of outgoing mail.
Coordinate maintenance of the common area printer, stamp machine, and other common area equipment.
Assist applicants in completing employment applications.
Work with the recruitment team and onboarding clerk to ensure offer letters are reviewed and onboarding is complete for the candidates.
Distribute incentive pay (physical checks) to the appropriate company leader and regular pay to employees according to our employee check policy.
Ensure pre-hires are processed through the proper onboarding, based on position title/rank and work location.
Properly submit client leads through the proper channels.
Filter all grievances by collecting the appropriate information and timely referring them to the correct parties.
Prepare the monthly birthday and anniversary reports/ flyers and send out birthday cards.
Order supplies for the HR department and common areas.
Prepare and distribute the monthly employee newsletter.
Respond to all employment authorizations according to our company policy.
Attend HR monthly meeting to be up to date with the most current company initiatives, recruitment goals, compliance measures, and overall HR metrics.
Understand and abide by company policy, personal information (PI), employment, and all other related state and federal laws.